My design journey
My design journey
Breast Plate, Oak Wood, 2023
Explore art and design projects from academia and my free-time below.
Experience
Learn more about me, my journey, and where I’m headed here. CV available upon request.
EDUCATION
Lehigh University, 2017
Mechanical Engineering & Product Design (B.S.)
Mass Communications (Minor)
Reykjavik University, 2017
The Green Program: Iceland Capstone Project
CERTIFICATIONS & BADGES
Adobe Experience Manager Sales Accreditation, 2022
Certified Scrum Master (Scaled Agile for Enterprises), 2022
IBM Enterprise Design Thinking Practitioner & Co-Creator, 2022
Adobe Campaign Sales Accreditation, 2020
Certified Scrum Product Owner (Scrum Alliance), 2020
SKILLS
Design: Adobe (XD, Photoshop, Illustrator, InDesign), 3D Studio Max, AutoCAD, Keynote, Matlab, Mural, Procreate
Development/Management: Adobe Experience Manager, Figma, IBM Blueworks, Jira, Keynote, Microsoft Office, Monday, Salesforce Experience Cloud, Sketch, Rally
Marketing & Analytics: Adobe Analytics, Campaign Optimization, DataStage, Data Visualization, E-commerce Marketing, Google Analytics, Tableau
UX Methodology: Content Strategy, Enterprise Design Thinking, Process Re-Engineering, Research Synthesis, Usability Testing, User Flows/Journey-Mapping
ACHIEVEMENTS
IBM Clients-2-Profitable Growth Award, 2022
IBM Clients-2-Growth Award, 2021
PROFESSIONAL EXPERIENCE
Managing Customer Experience & Design Consultant
2023 - Present
Grounded in human-centric design and product management, I’m dedicated to strategically serving a variety of financial services industry clients towards achieving their marketing, creative, business and technology goals through design co-creation workshops, process re-engineering, agile project management, and UX/UI digital content strategy while coaching rising individuals at IBM to grow.
Previous IBM positions:
Customer Experience & Design Consultant (2019-2021)
Senior Customer Experience & Design Consultant (2021-2023)
Assistant Strategist, AT&T Account
2018 - 2019
Launched self-service social media campaigns targeting consumers strategically across channels based on investigative, data-driven approaches to digital advertising, measuring media performance through reporting, and working directly with the client and creative agency (BBDO) to manage ad content and copy for campaign execution.
Engineering Support Intern
Spring 2018
Collected and verified building asset data within DATG NY Campus to implement into Tririga Application Platform while acting as a liaison between East and West Coast Real Estate Operations Management groups.
Post-Graduate Study: Studio Creative Director
Fall 2017
Collaborated and coached a group of designers to create promotional pieces for businesses, clubs and organizations within Lehigh University; managing new initiatives, deadlines, and scheduling at Fusion, Lehigh University’s full-service design agency
Styling Assistant
2012-2018 (Freelance)
Styled bedding, bath, and curtain showrooms for Kate Spade, 9 by Novogratz, Lady A, and other brands
